How can we help you today?.
Can I redesign my kitchen without starting a renovation?
Yes. Upload a photo of your existing kitchen, choose a style, and DecorAI will generate a photorealistic functional redesign instantly. You can visualize new cabinets, countertops, flooring, and layouts without touching a single wall.
What is AI virtual staging and how much does it cost?
AI virtual staging uses artificial intelligence to furnish and decorate an empty room in seconds. Upload a photo of an empty space, select a style, and DecorAI generates a fully staged, photorealistic version. Virtual staging is included in all DecorAI plans starting at $19 per month.
Can I redesign my landscape and garden?
Yes. Upload a photo of your outdoor space and select from 55 landscape and garden styles across multiple outdoor presets or simply describe with a prompt. DecorAI will redesign your garden with new plants, trees, pathways, and seasonal elements in seconds.
What design styles does DecorAI support?
DecorAI supports 195+ styles across different tools including modern, minimalist, Scandinavian, Japandi, rustic, bohemian, coastal, industrial, mid-century modern, farmhouse, luxury, and many more. The Exterior Redesign tool alone offers 68 styles, Room Redesign offers 55 styles, and Landscape Redesign offers 55 styles.
Can I cancel my subscription anytime?
Yes. You can cancel your DecorAI subscription at any time. To cancel, go to Manage Subscription, then click on Cancel Subscription. You will still have access to your plan until the end of your current billing period. Note that cancelling means you will lose your current launch pricing rate if you resubscribe later.
Can I get help if I am stuck?
Yes. Our support team is available to help you with any questions about using DecorAI. You can reach us through the support page and we will get back to you as quickly as possible.
How do I upload my space photo?
Open any tool page. You will have option to upload a photo via a link to the image or from your device. Also, you can simply drag and drop a photo to upload. Supported formats are JPG, PNG, WEBP, and HEIC. For best results use a well-lit photo taken straight-on, not at an angle.
What photo should I upload for best results?
Use a clear, well-lit photo of your space taken from a straight angle. Avoid dark rooms, heavy shadows, fisheye lenses, and cluttered spaces. The AI performs best when it can clearly see the walls, floor, and layout of the room. For best results with hand-drawn sketches, draw with black ink or pencil on a white background.
Which tool should I use for my project?
Use Room Redesign for living rooms, bedrooms, kids rooms, home offices, and many more. Use Kitchen Redesign for kitchens and Bathroom Redesign for bathrooms. Use Exterior Redesign for residential and commercial exteriors. Use Landscape Redesign for gardens and outdoor spaces. Go to your DecorAI dashboard to explore more tools.
How do AI credits work?
Each action on DecorAI uses a set number of credits. 1 credit for an image design, 5 credits for a home renovation video, 10 credits for a 24fps 720p video, and 20 credits for a 60fps 1080p video. Your credits refresh at the start of each billing cycle.
Why did my generation use more credits than expected?
Different generation types use different credit amounts. Video generations use more credits than image generations. Check the credit cost shown before you generate so you always know what to expect.
Do unused credits roll over to the next month?
Unused credits roll over if you are on an active subscription that is equal to or higher than your previous month’s plan. If you downgrade or cancel, unused credits expire at the end of your billing cycle.
Why did my generation fail and were my credits returned?
Generations can occasionally fail due to image quality issues or server load. If your generation fails, your credits are automatically returned to your account. Try uploading a clearer photo or try again in a few minutes.
Can I redesign the same room in multiple styles?
Yes. You can run as many generations as your credits allow. Simply select a different style each time and generate a new design from the same photo.
What is the difference between Magic Edit and Inpaint Image?
Magic Edit uses a text prompt to apply changes across the whole image. Inpaint Image lets you paint over a specific area of the photo and replace just that section. Use Inpaint when you want to change one specific object or area without affecting the rest of the image.
Can I use Sketch to Render with a hand-drawn sketch?
Yes. Take a clear photo of your hand-drawn room or exterior sketch and upload it. The AI will transform it into a photorealistic render. Make sure the sketch is clear and drawn on a white or light background.
How does the Image Upscale tool work?
Go to Image Upscale tool. Click on Use a past image, then choose the generated image that you want to upscale and click Generate. The upscale tool will enhance it to up to 4x resolution and download automatically one the upscaling is finished. This is useful for printing, presentations, or sharing high quality images with clients.
What is Private Generation Mode?
When private mode is enabled your generated designs are not visible to anyone else and are not used in any public gallery. Your images stay completely private to your account.
How do I use the Change Sky tool?
Upload an exterior photo of your home and select one of the 14 available sky styles. Click on Generate, the AI will replace the existing sky while keeping the exterior and surroundings intact. This works best on photos with a clear horizon line.
How do I download my generated designs?
Open the design from your My Creations page and click the download button. You can select multiple designs and download them in a ZIP folder. Designs are downloaded as high-resolution JPG or PNG files depending on the tool used.
Can I use my designs for client work or commercial projects?
Yes. All DecorAI plans include a commercial usage license, meaning you can use your generated designs for client presentations, real estate listings, renovation proposals, marketing materials, and other professional and commercial projects.
What resolution are the generated images?
Standard generations are high resolution. You can use the Image Upscale tool to increase resolution up to 4x for print quality or client-facing presentations.
How do I upgrade or change my plan?
Go to Manage Subscription and select Upgrade Now. From there you can upgrade, downgrade, or switch between monthly and yearly billing. Changes take effect at the start of your next billing cycle.
I was charged but my credits did not refresh. What should I do?
This can occasionally happen due to a payment processing delay. Wait a few minutes and refresh your account. If your credits have not updated within 1 hour, contact our support team with your payment confirmation and we will resolve it immediately.
Can I get a refund?
Yes, we offer refunds within 48 hours of your initial subscription if you have not used any credits. Contact our support team with your order details and we will process your request.
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